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Our Privacy Policy


PV CYCLE (hereinafter referred to as "PV CYCLE" or "we") is committed to transparency with its members, participants, and the general public regarding how their personal data is used.

This Privacy Policy provides information about the personal data collected by PV CYCLE, as well as how PV CYCLE uses and processes this personal data.

PV CYCLE emphasizes its ongoing efforts to comply with the EU Regulation of 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as with any (future) laws of each EU country implementing this regulation.

Visiting this website, using PV CYCLE’s services, purchasing PV CYCLE’s services, subscribing to the newsletter, any communication with PV CYCLE, creating an account, registering for a seminar/webinar/event, and downloading files are all actions that require your explicit approval (through the provision of your personal data or by checking a box) of this Privacy Policy and the way we collect, use, and process your personal data.

Types of Personal Data

PV CYCLE may collect and process the following personal data:

  • Title Title
  • Last Name
  • First Name
  • Job Title – Position
  • Nationality
  • Gender
  • Email Address
  • Phone Number (landline and/or mobile)
  • Password (Extranet)
  • Date of Birth
  • Social Media Data
  • Camera and Video Recordings
  • Company Name
  • Company Address
  • Billing and Payment Information
  • Vehicle Registration
  • Geographical Location
  • IP Address
  • Any personal data provided in the "free text" field when filling out a contact form
  • Any personal data voluntarily provided to PV CYCLE (e.g., in correspondence with PV CYCLE).

PV CYCLE also automatically collects anonymous information about your use of the website. For instance, PV CYCLE automatically records the sections of the website and Extranet you visit, the web browser you use, and the web pages you visit while accessing the website. These data cannot identify you, but they allow PV CYCLE to compile statistics on website usage.

Methods of Collecting Personal Data (Including via the Extranet)

These personal data are collected by the following means:

  • Visiting the website
  • Creating an account
  • Requesting a quote
  • Using PV CYCLE’s services, via the website and/or via the website from a mobile or non-mobile device
  • Collaborating with PV CYCLE
  • Any correspondence exchanged with PV CYCLE
  • Invoicing
  • Subscribing to newsletters and updates (via the website or not)
  • Participating in customer surveys
  • Registering for webinars/seminars/events/etc.
  • Exchanging business cards
  • Verifying your identity (e.g., when a data subject contacts customer service)
  • Registering for events and workshops
  • Taking photos, videos, and notes during events
  • Recording webinars and conference calls after obtaining prior consent
  • Visiting PV CYCLE offices or buildings
  • Logging visitors upon entry into the premises.

All personal data collected by PV CYCLE is explicitly and voluntarily provided by you.

Providing certain personal data is (sometimes) necessary to benefit from certain services (e.g., to access certain parts of the website, such as the Extranet, to subscribe to newsletters, or to participate in specific activities and events). In this regard, it will be indicated which data must be provided and which data are optional.

Use of Your Personal Data

PV CYCLE may use your personal data for the following purposes:

  • Creating and confirming an account
  • Executing a contract with PV CYCLE (including follow-up)
  • Providing support/assistance (e.g., resolving an issue)
  • Following up on a meeting
  • Issuing and collecting invoices
  • Sending newsletters and updates
  • Responding to inquiries
  • Improving the quality, management, and content of the website
  • Creating a quote
  • Managing statistics
  • Conducting studies, satisfaction surveys, or other market research with participants
  • Registering visitors at PV CYCLE offices or buildings
  • Confirming registration for a webinar/seminar/event/etc.
  • Responding to legally required publications.

The processing of your personal data is based on the following legal grounds:

  • You have given your consent for processing your personal data for one or more specific purposes.
  • Processing is necessary for the performance of the contract or membership with PV CYCLE or for taking steps at your request prior to entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which PV CYCLE is subject.
  • Processing is necessary for the performance of a task carried out in the public interest.
  • Processing is necessary for the protection of your vital interests or those of another natural person.
  • Processing is necessary for the purposes of legitimate interests pursued by PV CYCLE or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Disclosure of Your Personal Data to Third Parties

PV CYCLE does not disclose your personal data to third parties unless it is necessary for the execution of the contract and/or PV CYCLE’s public interest mission. In this regard, your personal data may be disclosed to PV CYCLE’s service providers and competent authorities.

If PV CYCLE needs to disclose your personal data to third parties, the concerned parties are obligated to use your personal data in accordance with European law and the provisions of this Privacy Policy.

However, PV CYCLE may disclose your personal data:

  • To competent authorities, if PV CYCLE is obliged to do so under the law or in the context of current or future legal proceedings, as well as to safeguard and defend its rights.
  • If PV CYCLE, or the majority of its assets, are acquired by a third party, your personal data (collected by PV CYCLE) will be part of the assets transferred.

Retention of Your Personal Data

Unless a longer retention period is required or justified by law, PV CYCLE retains your personal data only for as long as necessary to achieve the purposes stated in this Privacy Policy in the section “Use of Your Personal Data.”

Your Privacy Rights

With regard to the processing of your personal data, you have the following privacy rights:

  • The right to rectification: to have your personal data corrected or updated.
  • The right to erasure of your personal data ("right to be forgotten") (PV CYCLE notes that certain services may no longer be accessible and/or provided if you delete or request the deletion of necessary personal data).
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • The right of access to your personal data.

If you wish to learn more about your privacy rights, contact info@pvcycle.org. You can unsubscribe at any time by clicking the "Unsubscribe" button at the bottom of each non-personal email from PV CYCLE or by replying "Unsubscribe."

Si vous ne souhaitez plus recevoir les newsletters ou les informations concernant les services de PV CYCLE, vous pouvez vous désabonner à tout moment en cliquant sur le bouton «Se désabonner» situé au bas de chaque courrier non personnel de PV CYCLE ou en répondant «Se désabonner».

Security of Your Personal Data

PV CYCLE implements reasonable physical, technical, and organizational measures to prevent unauthorized access to your personal data, as well as loss, misuse, or alteration of your personal data.

PV CYCLE stores all personal data it collects on-site and in the cloud, both inside and outside the European Union.

Despite PV CYCLE’s security policies, controls, and measures, it is impossible to guarantee a completely secure level of protection. Since no method of transmission over the Internet or electronic storage is 100% secure, PV CYCLE cannot guarantee absolute security in this context.

EXTRANET

The security of your account also depends partly on the confidentiality and complexity of your password. PV CYCLE will never ask for your password, meaning you will never be required to disclose it. However, if you have shared your password with a third party (e.g., to provide additional services), that third party will have access to your account and personal data. In this case, you are responsible for any actions taken using your account. PV CYCLE recommends changing your password immediately and contacting us if you suspect unauthorized access.

Updates to Our Privacy Policy

PV CYCLE may update this Privacy Policy by publishing a new version on its website. It is strongly recommended to regularly review the website and this Privacy Policy to stay informed of any changes.

Other Websites

The website may contain links to other websites. Clicking on one of these links may redirect you to another website or online resource that may collect information about you via cookies or other technologies. PV CYCLE is not responsible for, nor does it have control over, these other websites or online resources or their actions concerning the collection, use, or disclosure of your personal data. It is your responsibility to review the privacy policies of these other websites and online resources to determine whether they comply with applicable privacy laws.

Contact PV CYCLE

If you have questions or comments regarding this Privacy Policy or how PV CYCLE collects, uses, and/or processes your personal data, you can contact us:

  • By email: info@pvcycle.org 
  • By mail: Blvd Brand Whitlock 114, box 5, 1200 Woluwe-St-Lambert, Belgium.